Webflow Experts Community Guidelines


Welcome to Webflow Experts! This page should give you a rundown on everything you need to get started, along with information on how the community works, and what we expect of you.

Collecting profile information

Before we add you to Webflow Experts, we need some basic information from you about your work, your rates, where to find you online, and more — which we’ll use to fill out your Experts profile. To create your profile, follow the instructions we sent you via email.

Once your profile is set up, you can make changes any time directly through your Webflow account. If you have any questions or need assistance, please reach out to our support team here.

Adding you to Slack

To help us stay in touch with Experts (and to let you meet the Experts community), we’ve set up a private Slack community for Webflow Experts. We’ll send an invite your way, but if you have any trouble getting in there, let us know and we’ll sort you out. Also, if you're an agency and want to invite other members of your team to join the Slack, please let us know.

Expectations and guidelines


We expect Webflow Experts to be professional, communicative, and accountable in their interactions with clients, one another, and Webflow employees. We want to build a partnership with our Experts, but we need this network to maintain a high standard and reputation for it to succeed. 

Inactivity & Client Interactions

Inactivity: As part of your membership in our Experts network, we expect you to be actively responding to project requests from clients. To keep the network active and responsive, if you (or your agency) are repeatedly unresponsive when requests come in, we will reach out to discuss what’s going wrong and, if necessary, set your profile as a draft. In doing so, it will not be discoverable on the site, and you will need to contact us to discuss reactivating it.

Client interactions: We take the client experience seriously and investigate any feedback or complaints we receive about Experts. Experts who receive more than three complaints during a 365-day period are subject to further review. This may lead to a warning or removal from the program. Webflow reserves the right to remove any Experts from the Webflow Experts community for any reason. Any disputes between an Expert and client over funds paid or other business arrangements are the responsibility of the Expert.

Growing the community

We want this community to grow as Webflow grows, in step with the continued growth in demand for expert Webflow help on design projects. For this reason, our goal is not to simply swell the ranks of Webflow Experts as quickly as possible, but rather to continue incrementally growing the community as we see client side demand increase, and always with an eye to keeping the community composed of established professionals who have experience with the platform and a wealth of design experience and talent.

As we add new Experts moving forward, please give them a warm welcome to the community. We hope you all enjoy meeting and working with another as Webflow grows.

Webflow’s rights and responsibilities

Webflow provides the Experts community as a resource to the designers and businesses who want to use our tools. We make no claim or commitment about the number, frequency, or dollar amount of projects that Experts will receive through the Webflow Experts marketplace.

We’ll be paying special attention to Experts’ professionalism, activity level, and quality of work when determining which Experts remain active.

Got feedback?

Have an idea of something we can do better? Chat with us on Slack, or contact our team here.